Browse our Knowledge Base for answers to common product and software support questions. Be sure and also see our Product Guides and "PASCO How Do I?" videos for short tutorial videos on PASCO software and sensors.
PS-3600B SPARK LXi2 Home Screen and Connecting Sensors to Software
How do I know if the LXi2 is correctly set-up? Why are my sensors not connecting to the software in the LXi2?
Running SPARKvue PWA on Chrome on Unix
Is it possible to run the SPARKvue PWA on a Unix system?
School or District is blocking use of Bluetooth
Get live data from Bluetooth sensors into student Chromebooks that have blocked Bluetooth
SPARKvue does not have the language that I want to display
How do I translate the displayed language (if it is not available through SPARKvue)
SPARKvue keeps crashing on the LX/LXi every time application is accessed (PS-3600, 3600A, and 3601 only)
SPARKvue keeps crashing on the LX/LXi every time I access the application
Troubleshooting SPARKvue BT connectivity on iOS or iPadOS
How can I connect my wireless sensors to SPARKvue on and iPhone or iPad?
Updating PASCO Software on SPARK LX/LXi /LXi2Dataloggers with a Flash Drive
This guide will show you how to manually update SPARKvue, MatchGraph or Spectrometry on SPARK LX/LXiLXi2 Dataloggers.
Updating SPARKvue on the SPARK LX/LXi through Google Play (PS-3600, 3600A, and 3601 only)
If you find that you cannot update SPARKvue on your LX or LXi through the PASCO store, it is possible to update SPARKvue using the Google Play store with the instructions within this article.
USB devices not showing up on Mac OS
USB devices not visible on a Mac.
USBlinks (PS-2100 or PS-2100A) not connecting to PWA version of SPARKvue
Why is my USBlink not connecting to SPARKvue?
Use of GLX as interface for SPARKvue or PASCO Capstone
How do I use the GLX to get data into a computer using SPARKvue or PASCO Capstone software?
Use of PS-2008A SPARK SLS as an interface for SPARKvue or PASCO Capstone
How do I get sensor data into a computer using my SPARK SLS?