Browse our Knowledge Base for answers to common product and software support questions. Be sure and also see our Product Guides and "PASCO How Do I?" videos for short tutorial videos on PASCO software and sensors.
Bluetooth devices not showing up on Mac OS
Enabling Bluetooth connectivity on Macs.
Cannot access shared session within SPARKvue 4.7 or earlier
Not able to create a shared session.
Connection between Bluetooth 2.0 devices and Mac OS Monterey or Ventura
How do I get data from my Bluetooth 2.0 device into my Mac that is running Mac OS 12 (Monterey) or Mac OS 13 Ventura?
Devices not shown properly in SPARKvue or PASCO Capstone
Sensor shown in SPARKvue or Capstone is different than the type of sensor that I have.
Exporting Data to Excel and SPARKlab files from SPARKvue on LXi2 (PS-3600B)
How do I export my data collected in SPARKvue on my LXi2 to Microsoft Excel?
Exporting Data to Excel from PASCO Software
How do I export my data collected in PASCO software to Microsoft Excel?
Exporting Data with Wireless Sensors that use Integrated GPS
For sensors with integrated wireless GPS sensors:
Force sensor on Smart Cart not reading accurately
Force sensor not reading correctly on Smart Cart
Getting SPARKvue updated past SPARKvue v4.9.1 on Windows
Only the initial user (Admin installer) allowed to run SPARKvue 4.9.1 on Windows.
Graph matching on a SPARK LXi2 with a PASPORT Motion Sensor
An alternative to MatchGraph on your SPARK LXi2 if you have a Wired Motion Sensor (PS-2103)
How do I open a SPARKLab on a Chromebook?
You can use Google Drive or a USB Flash drive to place SPARKvue files onto your Chromebook
How to change display language in SPARKvue
How to change display language in SPARKvue?