Browse our Knowledge Base for answers to common product and software support questions. Be sure and also see our Product Guides and "PASCO How Do I?" videos for short tutorial videos on PASCO software and sensors.
Changing sensors associated with Capstone Workbooks
How do I use Capstone workbooks with sensors that the workbook was not written for?
CI-6759A USB/Serial Adapter not properly identified if attached during startup
My CI-6759A USB/Serial Converter is not detected by Capstone unless I disconnect it and reconnect it after computer reboot.
Code to help with installation of Capstone on Macintosh computers
What command lines can be used to help with the installation of PASCO Capstone onto a current Mac OS computer?
Connection between Bluetooth 2.0 devices and Mac OS Monterey or Ventura
How do I get data from my Bluetooth 2.0 device into my Mac that is running Mac OS 12 (Monterey) or Mac OS 13 Ventura?
Double clicking on .cap file is not opening the file within Capstone
How do I open a .cap file?
Exporting Data to Excel from PASCO Software
How do I export my data collected in PASCO software to Microsoft Excel?
Extracting an MSI File for Capstone (Windows)
What if I need to extract the MSI file for Capstone?
Finding the area below a specific range on a graph
How do I find the area under a specific range of data points on the x axis?
Force sensor on Smart Cart not reading accurately
Force sensor not reading correctly on Smart Cart
How can I find copies of the icons used in Capstone?
How do I get copies of the icons used within PASCO Capstone?
How to change display language in PASCO Capstone
How do I change the language on PASCO Capstone
Improving accuracy of photogates when used with a sphere
This article provides guidance in setting the photogate height when using objects other than a photogate flag.